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Inspiring Conversations with Ally Cardenas of AC BILLING & CREDENTIALING SPECIALISTS, LLC

Today we’d like to introduce you to Ally Cardenas

Hi Ally, so excited to have you with us today. What can you tell us about your story?
I started AC Billing & Crredentialing specialists, llc after my children needed a more flexible mom and todays workforce does not provide a reasonable work schedule for parents who want to parent. I am a mom to 4 boys aging 6-16. I wanted to be sure other parents were able to have this as well and offered to train then in this field as we got started. I also loved the behind the scenes work of the business knowing we were the reason patients could be seen and helping clinicians and physicians dreams of helping patients to come true.
After starting the business, we quickly realized that these offices needed more than just credentialing and billing services and we started offering administrative services and that is when we launched AC Medical Administrators.

Transitioning from my role as a medical assistant to establishing a business in credentialing and billing for medical entities, particularly focusing on mental health providers across the United States, was a profound realization of the intricacies inherent in healthcare administration. Working within the medical field provided firsthand insight into the indispensable yet often overlooked components crucial for facilitating patient care.

Collaborating with my sister, Kayla, an adept professional in billing, we embarked on a concerted effort to address this vital aspect of healthcare delivery. Our endeavor was characterized by meticulous planning, diligent research, and a steadfast commitment to excellence. Opting to forgo conventional financing, we instead directed our energies towards organically fostering the growth of our enterprise.

The initial phase of our venture was marked by intensive efforts to meet operational milestones and establish a reputation for reliability and quality service. Notably, our early success was largely propelled by word-of-mouth referrals, a testament to the effectiveness of our approach.

However, as our business expanded, we recognized the need for broader outreach and strategic marketing initiatives. Consequently, we undertook nationwide efforts to not only provide comprehensive billing solutions but also forge collaborative partnerships with healthcare professionals to enhance patient care delivery.

Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
We decided from the beginning we were going to launch and grow this business with our hardwork and dedication providing precise services. Money and payroll has been a huge issue because we wanted to offer reasonable rates especially to those clinicians who are just starting out and not yet bringing in income. We never once got a business loan and have built the company up with our own hardwork, financial planning, and dedication.

Another struggle has been finding dedicated employees or contractors. We are proud and appreciate our current team members who value their position with us and their dedication, continuing educational trainings does not go unoticed.

Thanks for sharing that. So, maybe next you can tell us a bit more about your business?
We offer credentialing, contracting, billing, billing guidance, claims clean up to clincians and physicians across the nation which in turns helps patients to be seen. We also offer scheduling, insurance verifications, intake, EHR set up for clinicians, patient communication, marketing and more.

We work within our clinicians or physicias budgets to make sure we offer affordable services and we grow together as a team.
We also work with ministries and organization to provide free services so that patients get the help with need in a reasonable time.
I am most proud of how much we have grown by word of mouth and the value of our work that each and every employee and or contractor we have holds. I am very proud of each and every one of them and how far they have come. They have each been with us from the beginning stages and have helped build this dream knowing it would pay off for them as well

Who else deserves credit in your story?
Kayla Shortridge- sister/co founder
Casey Fulton- dedicated billing supervisor
Kayleigh Fr0st- business assistant from the beginning
And my kids for their patience as I have had to work many late nights to grow the business for their future

All working countless hours at time to help grow our business

Pricing:

  • Credentialing- 45/hr or yearly price
  • Billing 25/hr
  • Contract review 25
  • Billing guidance $100
  • Claims clean up 7%

Contact Info:

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