Today we’d like to introduce you to James Barnes
Hi James, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstory with our readers?
Immaculate Management Group began as an idea in 2011, conceived by President James Barnes Jr. through the founding of Immaculate Cleaning Company.
James recognized an opportunity to reduce cleaning costs for a local high school and established Immaculate Cleaning Co. to provide janitorial services to the facility. The company quickly expanded as James attracted the attention of other high-profile facilities in the area such as professional sports arenas, shopping malls, and state-of-the-art healthcare clinics.
Over a decade later, James and his team recognized additional opportunities to provide even greater value to the organizations they serve. As a result, Immaculate Cleaning Company evolved into Immaculate Management Group (IMG), expanding its service offerings beyond sanitation, including but not limited to: landscaping, project management, painting, and pest control. We have proven our ability to manage facilities at the highest level while remaining actively engaged in the communities we serve. IMG stands out as one of the most innovative and service-oriented facility management companies in the Midwest.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
We’ve faced several challenges while growing and scaling IMG. Some of the most significant have been securing access to capital. As a Black business owner we know all too well the lack of access to “friends and family” funding sources. However we have built relationships in the Northeast Ohio business ecosystem that have been fruitful. Secondly, finding and retaining quality staff is a continuous challenge. Like many business owners we are looking for soft skills and hard skills to deploy within our organization. As we continue to expand, our need for quality human capital will only increase. Lastly, developing standard operating procedures (SOPs) to serve as a blueprint for our growth is challenge. We believe in continual improvement, thus our processes change rapidly. Keeping team members aligned with current changes is a formidable task but central to our business’ success.
Thanks – so what else should our readers know about Immaculate Management Group?
Immaculate Management Group is your comprehensive “one stop shop” facility management company. With a commitment to community, environmental sustainability, and excellence in service, we stand at the forefront of facility management solutions.
Getting our start in 2011 as a janitorial service, we have spent the last decade building and a strong track record of quality services through innovation, training systems and relationships.
We strongly believe clean and healthy spaces are at the center of thriving communities.
Alright, so to wrap up, is there anything else you’d like to share with us?
We are excited to continue sharing our story of how we built a successful janitorial services company and leveraged that growth to offer a wider range of services. They can also support our community work through our 501c3 sister organization, www.immaculate-foundation.org. Stay tuned for the official launch of IMG on November 1st. For more information, reach out to info@theimggroup.com.
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