Today we’d like to introduce you to Kyle Timofeev. Them and their team share their story with us below:
Kyle was born and raised in Oregon, Ohio–a small suburb of Toledo. Michael’s Gourmet Catering was one of his first jobs where he started as a dishwasher in 1999. Largely mentored by the original owner, Michael Armstrong, he was encouraged to enroll at the Culinary Institute of America in Hyde Park, New York. Kyle attended the CIA from 2000-2002–obtaining his associate degree in the Culinary Arts. Upon returning from the Culinary, he rejoined the team at Michael’s, serving as Head Chef for the company. In 2008, Kyle married Hayley who also joined the Michael’s team and currently serves as the Bookkeeper, Catering Manager & Event Coordinator for the company. After 20 years with the company, Kyle and Hayley purchased the company from former owners, Michael and Laura Armstrong. Kyle and Hayley currently reside in Oregon, Ohio with their two children, Crosby (9) and Parker (6), and cats, Yeti and Twiggy.
I’m sure you wouldn’t say it’s been obstacle free, but so far would you say the journey has been a fairly smooth road?
Juggling Personal and Work life is challenging, when you are a Business Owner, it’s difficult to “leave work at work.” Finding/keeping this balance is a daily obstacle we face.
We’ve been impressed with Michael’s Gourmet Catering, Inc., but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
Michael’s Gourmet Catering is a full-service Catering Company, located in Toledo, Ohio. Michael Armstrong opened the business out of his home in 1980–eventually relocating to the current location in East Toledo in 1992. Michael sold the company in 2019 to long-time employees, Kyle and Hayley Timofeev. We specialize in Weddings and Corporate Events, providing Catering Services throughout Northwest Ohio and Southeast Michigan. Michael’s also has a Cafe and Bakery which serves Soups, Salads, Sandwiches, Daily Hot Specials, and Assorted Pastries.
The crisis has affected us all in different ways. How has it affected you and any important lessons or epiphanies you can share with us?
I feel the number one lesson learned was the importance of exceptional customer service. Greeting all your customers. Knowing their names. Knowing their Favorite Menu Items. I was once told, “Treat the Janitor the same as you would treat the CEO,” and this is a mantra I try to live by.
Contact Info:
- Website: www.michaelsoftoledo.com
- Instagram: @michaelsoftoledo
- Facebook: www.facebook.com/michaelsgourmetcateringinc
